1. What Information Do We Collect?

 

We collect information to provide and improve our products and services.

a. Information You Provide to Us

When you interact with our Website, you may provide:

• Contact details: Name, email address, phone number, and delivery address.

• Payment information: Payment card details for processing purchases securely.

• Communication details: Information shared when you contact us, such as via email or forms on our Website.

b. Information We Collect Automatically

When you visit our Website, we may automatically collect:

• Device information: IP address, browser type, operating system, and device type.

• Usage data: Pages viewed, time spent on our Website, and clickstream data.

c. Information from Third Parties

We may receive information from:

• Payment providers for transaction verification.

• Marketing platforms (e.g., Google or Facebook) to optimize campaigns.

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2. How Do We Use Your Personal Information?

We use your information for:

• Fulfilling orders: To process transactions, manage deliveries, and provide customer support.

• Improving services: To understand user preferences and improve our product offerings.

• Marketing: Sending promotional emails, offers, or updates (with your consent).Compliance: Adhering to legal obligations and ensuring a secure Website experience.

 

3. Legal Basis for Processing Your Information

 

Under GDPR, we process your information based on the following legal grounds:

• Contractual necessity: For fulfilling orders and providing customer support.

• Consent: For sending marketing communications.

• Legitimate interests: To improve and secure our Website and business operations.

• Legal compliance: To meet regulatory obligations.

 

4. Sharing Your Information

 

We may share your information with:

• Service providers: Payment processors, delivery partners, and IT support providers.

• Legal authorities: When required by law or to protect our rights.

• Marketing platforms: To run and analyze marketing campaigns (e.g., Google Ads, Facebook).We ensure all third parties handling your data comply with GDPR.

 

5. Your Data Rights

 

Under GDPR, you have the following rights:

• Access: Request a copy of the Personal Information we hold about you.

• Correction: Rectify inaccurate or incomplete information.

• Erasure: Request deletion of your data (“right to be forgotten”), subject to legal obligations.

• Restriction: Limit processing under specific circumstances.

• Data portability: Request your information in a structured, machine-readable format.

• Objection: Opt out of processing for marketing or legitimate interest purposes.To exercise these rights, please contact us at info@seriouslycarla.com.

 

6. Cookies and Tracking

 

Our Website uses cookies to enhance your experience. Cookies allow us to:

• Analyze website traffic.

• Save preferences for future visits.

• Serve targeted ads.

• For more details, see Wix Cookie Policy here. You can manage cookies via your browser settings.

 

7. Data Retention

 

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When no longer needed, we securely delete or anonymize your data.

 

8. Data Security

 

Wix implement strict security measures to protect your data, including encryption and access controls. However, no online transmission or storage method is 100% secure. You can read more here. 

 

9. Third-Party Links

 

Our Website may contain links to third-party sites. This Privacy Policy applies only to Seriously

Carla.com We are not responsible for the privacy practices of other sites. You can read the Wix third party privacy policy here.

 

10. Changes to This Policy

 

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Effective Date.”

 

11. Contact Us

For any questions about this Privacy Policy or your data, please contact: info@Seriouslycarla.com. By using our Website, you confirm you have read and understood this Privacy Policy.